Frequently Asked Questions
Everything you need to know about our luxury home collections.
Where are your products manufactured?
We take great pride in our heritage; all Rebecca Pitcher textiles and ceramics are designed and proudly manufactured in the United Kingdom to ensure the highest quality craftsmanship.
What are your shipping rates and delivery times?
We offer standard and express shipping options. Standard UK delivery typically takes 3-5 business days, while international shipping varies by location. Free shipping is available on orders over a specific threshold.
Can I return an item if it doesn't suit my home?
Yes, we want you to love your purchase. You can return any unused and unwashed items in their original packaging within 30 days of receipt for a full refund or exchange.
How should I care for my Rebecca Pitcher linens?
To maintain the beauty of our fabrics, we recommend a gentle machine wash at 30 degrees Celsius and air drying. Specific care instructions are included on the label of each individual product.
Do you offer gift wrapping services?
Absolutely. Our products make wonderful gifts. You can select our premium gift wrapping option at checkout, which includes a hand-written note and our signature elegant packaging.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure mobile payments like Apple Pay and Google Pay.